shipping information

all sales are final, no returns or exchanges. all order inquiries are handled via email. please contact me at info@illustrasuns.com if you have any questions or concerns about your order. 

» domestic orders: please allow for 2-4 weeks of production time, except for made to order pieces which may vary from a case by case basis. 

you will receive an email update with tracking information once your order ships. for domestic orders, please allow 3-5 days for usps delivery time once the package is in transit. 

» international orders: please allow for 2-4 weeks of production time, except for made to order pieces which may vary from a case by case basis. delivery times will vary depending on your location, your items ordered, and your country's customs regulations. you will receive an email update with tracking information once your order ships. international shipping charges do not include the destination country’s duty, tax, or customs fees. if applicable, these may be assessed upon delivery. international orders are shipped via USPS First-Class Package International Service.